Last Updated: October 19, 2026
These Terms & Conditions (“Terms”) apply to your access to and use of the website, online forms, chat features, text messaging services, AI-assisted communication tools, and other online services provided by Waterfront Solutions (“Waterfront Solutions,” “we,” “us,” or “our”).
By using our website or submitting information through our online services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or online services.
Our website and related online services are provided for general informational purposes and to allow current and prospective customers to contact Waterfront Solutions, request information, discuss potential projects, ask questions, and communicate with our team.
Submitting a form, chatbot inquiry, or other request does not create a contract for services or guarantee project availability, scheduling, pricing, or acceptance of a project.
Any project scope, pricing, timeline, or agreement is subject to separate confirmation by Waterfront Solutions.
Waterfront Solutions may provide outdoor construction and related services, including projects involving decks, docks, outdoor stairs, retaining walls, seawalls, and other outdoor construction services.
Information provided through our website is general in nature and does not constitute a binding estimate, quote, construction agreement, warranty, or guarantee.
When you submit information through our website, contact form, chatbot, AI receptionist, or other communication channel, you may receive communications from Waterfront Solutions regarding your inquiry or project.
These communications may include:
Communications may be delivered by phone, email, or text message depending on the contact information and consent you provide.
Waterfront Solutions may use automated or AI-assisted communication tools to help answer calls, collect basic contact or project information, route inquiries, and provide follow-up communications.
These systems are intended to assist with communication and intake. They may not have access to complete or current information regarding pricing, project timelines, availability, warranties, policies, or other project-specific details.
Information provided by an automated system should not be considered a binding quote, commitment, or agreement unless confirmed by an authorized representative of Waterfront Solutions.
If you voluntarily consent to receive SMS or text messages from Waterfront Solutions, you may receive messages regarding:
Consent to receive text messages is not a condition of purchasing goods or services.
You may cancel SMS communications at any time by replying STOP to the number from which you received a message.
After you send STOP, you may receive a confirmation message notifying you that you have been unsubscribed. You will then no longer receive SMS messages through that messaging program unless you opt in again.
For assistance, reply HELP to a text message or contact us at:
[email protected]
616-900-8358
Message frequency varies depending on your interactions with Waterfront Solutions and the services or project you have requested.
Message and data rates may apply.
Contact your wireless carrier if you have questions regarding your text or data plan.
Wireless carriers are not liable for delayed or undelivered messages.
If you opt out and later wish to receive text messages again, you may provide consent again through an available opt-in method.
Your use of our website and online services is also subject to our Privacy Policy.
We do not sell your SMS opt-in information or consent.
Mobile information and text messaging consent will not be shared with third parties for their own marketing or promotional purposes. Information may be shared with service providers and telecommunications providers when necessary to provide messaging and other business services on our behalf.
You agree that information you provide through our website, forms, chatbot, AI receptionist, or other communication channels will be accurate to the best of your knowledge.
You are responsible for providing accurate project information, contact details, and other information reasonably necessary for Waterfront Solutions to respond to your inquiry.
Any pricing, timelines, availability, or project details discussed through the website, chatbot, text message, phone call, or other preliminary communication are subject to confirmation.
A binding agreement exists only when Waterfront Solutions and the customer enter into an applicable written proposal, estimate, contract, work order, or other formal agreement.
Our website and communications may rely on third-party service providers to provide functions such as:
Your use of certain third-party services may also be subject to the terms and privacy policies of those providers.
The text, graphics, logos, images, photographs, and other materials appearing on this website are owned by or licensed to Waterfront Solutions unless otherwise indicated.
You may use the website for personal, noncommercial purposes. You may not reproduce, distribute, modify, or commercially exploit website content without permission where such permission is required.
We make reasonable efforts to keep information on our website accurate and current; however, we do not guarantee that all content will always be complete, current, or error-free.
Website content and automated communications should not be relied upon as a substitute for a written project agreement or direct confirmation from Waterfront Solutions.
We may update these Terms periodically.
When changes are made, the “Last Updated” date at the top of this page will be revised. Continued use of our website or services after changes become effective constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact:
Waterfront Solutions
4591 Leonard St. NE
Grand Rapids, MI 49525
Phone: 616-900-8358
Email: [email protected]
